Physical Receipt: You receive a printed LIV receipt at the time of your purchase or delivery. or you can check my account page if you'r a memeber 

Specific return instructions for cannabis products are often handled in-person due to state regulations, but generally:

• Proof of Purchase: You will need your original LIV sales receipt.

• Condition: Products typically must be unopened and in their original packaging to be considered for a return or exchange.

• Defective Items: If you have a defective product (like a faulty vape cartridge), it is best to bring it back to the specific location where it was purchased.

• Note: There is a separate "LIV-Store" online that sells apparel/merchandise with a 15-day return policy, but for cannabis products from the dispensary, policies are much stricter and often varies by location.

• Delivery Locations: Select areas around Detroit, Ferndale, Grand Rapids, Lake Orion, Lansing, and Westland.

   

• Restrictions: Delivery is restricted to residential addresses only (no businesses or public places). A minimum purchase (typically $50) is required for delivery.

To cancel an order before it is processed or dispatched, it is recommended to call the specific dispensary location directly. Since they operate on a same-day fulfillment model, phone contact is the fastest way to stop an order. you can also contact use via email or livechat assistant will help you.